Contact Sites Not On Gamstop

Got a question about something you've read on w11construction.co.uk, spotted an error, or want to suggest a brand we haven't covered yet? This page explains how to get in touch, what we can realistically help with, and where to look first if your query relates to a specific casino rather than the site itself.

How to Reach the Team

Email is the best way to contact us. Write to [email protected] and a member of the team will review your message personally. We don't rely on automated replies, so it may take a little longer during busier periods, but every email gets read by a real person.

To help us answer quickly, tell us upfront what your message relates to — for example, whether it's about a specific operator, a bonus offer, our ranking methodology, or something else entirely. A short, clear subject line makes a real difference.

What We Can Help With

Questions about our reviews — If anything in our write-ups on Best Non GamStop Casinos needs clarifying, including how an offer works or why a brand ranks where it does, ask us directly.
Corrections — Bonus terms, payment methods and offer details change often at operators outside the UK Gambling Commission's remit. If you spot something that looks out of date, let us know and we'll look into it.
Site suggestions — If you think we've missed a brand worth reviewing, or want to flag a new casino not on Gamstop that's recently launched, we're happy to hear about it.
General feedback — Thoughts on how we present comparisons, payment method breakdowns, or our approach to ranking are always welcome.

What We Can't Help With

We're an independent comparison site, not an operator, a payment processor or a regulator. That means there are some things sitting outside what we can do:

We cannot process deposits, withdrawals, account verification or bonus claims — these are handled directly by the individual casino you've signed up with.
We cannot access or amend your account with any operator listed on this site, including self-exclusion requests made through GAMSTOP itself.
We cannot offer financial, legal or gambling-specific advice tailored to your personal situation.

If your enquiry concerns a live account, a pending withdrawal or a bonus dispute, your fastest route is the support channel of the casino in question — most sites not on Gamstop offer live chat or email support directly through their platform.

If You've Self-Excluded and Want Support

Some readers reach out after registering with GAMSTOP and later deciding to gamble again elsewhere. We won't tell you that's something you shouldn't do, but if you'd like guidance on setting your own limits, understanding how deposit caps and reality checks work at operators licensed in Curaçao or elsewhere, or simply want to talk through your options, mention this in your message. We'll point you towards general information, though we're not a substitute for dedicated support services.

What Happens After You Send a Message

Every email is read and, where a reply is useful, answered by someone on the editorial team. We aim to get back to straightforward questions quickly. More detailed enquiries — such as a request to review a new brand or a correction that needs verifying against an operator's current terms — may take a bit longer, since we check details before publishing changes.

Before You Write In

If your question is about how we rank casinos, which payment methods are commonly accepted, or how bonus wagering typically works, you may find the answer already covered on our Best Non GamStop Casinos page. It's worth a quick check first — it could save you the wait for a reply.

Otherwise, drop us a line. We read everything that comes in, and genuine feedback from readers is one of the main ways this site improves. Remember that all gambling activity discussed on w11construction.co.uk is intended for readers aged 18 and over.